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Privacy Policy

Fit24 Resort OPC

Effective Date: January 6, 2026

1. Introduction

Fit24 Resort OPC ("Fit24," "we," "us," or "our") is a company incorporated in the Philippines. This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you access or use our website https://fit24.life and related services (collectively, the "Services").

This policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We may collect personal information that you voluntarily provide, including:

  • Full name
  • Email address
  • Account credentials
  • Messages, inquiries, or form submissions
  • Photographs and images you upload, including:
    • Profile photos
    • Before-and-after or progress photos
    • Class or activity photos
    • Community or social uploads

Uploaded images may contain personal data, including identifiable facial features.

2.2 Automatically Collected Information

When you use the Services, we may automatically collect:

  • IP address
  • Browser type and device information
  • Pages visited and usage logs
  • Date and time of access

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies as described in our Cookie Policy.

3. Purpose of Processing

We collect and process personal data for the following purposes:

  • Creating and managing user accounts
  • Providing and operating the Services
  • Displaying user-generated content
  • Community engagement and platform features
  • Marketing and promotional use of user-uploaded content, as permitted under the Terms of Service
  • Security, fraud prevention, and moderation
  • Customer support and communications
  • Legal compliance and enforcement

4. Legal Basis for Processing

We process personal data based on one or more of the following:

  • User consent
  • Performance of a contract
  • Legitimate business interests
  • Compliance with legal obligations

5. Photo and Image Processing

By uploading photos, you acknowledge and agree that:

  • Uploaded images may contain personal data
  • Images are stored on our web servers
  • Images may be displayed publicly or within the platform
  • Images may be used for marketing and promotional purposes as described in the Terms of Service
  • Images may be resized, compressed, or reformatted for technical and operational purposes
  • We do not currently use artificial intelligence to analyze uploaded photos, but we may do so in the future with appropriate notice and safeguards

6. Data Sharing and Disclosure

We do not sell personal data. We may share data with:

  • Hosting and infrastructure providers
  • Analytics providers (e.g., Google Analytics)
  • Service providers assisting in operations
  • Government authorities when legally required

7. Cross-Border Data Transfers

Personal data may be stored or processed outside the Philippines. We implement reasonable safeguards to protect data during such transfers.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Data may be retained in backups for a limited period after deletion.

9. User Rights

You have the right to:

  • Access your personal data
  • Request correction or updating
  • Request deletion
  • Withdraw consent
  • Lodge a complaint with the National Privacy Commission

Requests may be sent to contact@fit24.life.

10. Security Measures

We implement reasonable administrative, technical, and organizational safeguards to protect personal data against unauthorized access, loss, or misuse.

11. Children's Privacy

The Services are available to users aged 13 years and above. Users under 18 must have parental or guardian consent. Uploading photos of minors without proper authorization is prohibited.

12. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.

13. Contact Information

Fit24 Resort OPC
Email: contact@fit24.life
Philippines

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